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Terms & Conditions

Acceptance of the Terms

By using Prive Casino, you agree to be bound by these Terms and Conditions ("Agreement"). You must read and understand all terms before accessing our services.

Eligibility Requirements

To use Prive Casino, you must:

  • Be at least 18 years old (or the minimum age required in your jurisdiction)
  • Not have any outstanding account restrictions or self-exclusions with us
  • Provide accurate personal information when registering

Geographic Restrictions

We operate on a global basis, but access may be restricted in certain jurisdictions. You are responsible for ensuring you comply with local laws and regulations.

Account Registration Rules

When creating an account:

  • Choose a unique username and password (Prive Casino reserves the right to revoke or modify these)
  • Provide accurate personal information
  • Agree to receive marketing communications from us

One-Account-per-User Policy

Each user must have only one active account with Prive Casino. Creating multiple accounts is prohibited, except for those designated by our customer support team.

Identity Verification and KYC

We reserve the right to request identity verification documentation (KYC) at any time. You agree to provide accurate information and allow us to verify your age and jurisdiction.

Account Accuracy Obligations

You must ensure that:

  • Your account details are up-to-date
  • All transactions made using your account accurately reflect your activity

Account Security Responsibilities

It's your responsibility to maintain the security of your account, including protecting your login credentials from unauthorized access. Prive Casino is not liable for losses resulting from weak passwords or poor security.

Login Credentials and Password Protection

You agree:

  • To use unique and complex passwords
  • Not share or disclose your login credentials with others
  • Notify us immediately if you suspect unauthorized access to your account

Restricted Behavior and Prohibited Activities

Prohibited activities include, but are not limited to:

  • Creating multiple accounts (except those designated by our customer support team)
  • Sharing or disclosing login credentials
  • Providing false information during registration
  • Using automated software tools
  • Manipulating gameplay results
  • Hacking or attempting to breach system security

Multi-Accounting and Fraud Prevention

We may at any time request additional verification from users suspected of multi-accounting, money laundering, or other fraudulent activity.

Bonus and Promotion Rules

To participate in bonus programs:

  • Read and agree to bonus terms before participating
  • Meet the minimum wager requirements for each offer
  • Agree to follow standard gameplay conditions (i.e., no bonuses for specific games)
  • Understand that bonuses may be subject to change or termination

Wagering and Gameplay Conditions

All gaming activity is governed by our General Gaming Rules, which can be found on our website.

Bonus Abuse Prevention

Abuse of bonus terms will result in penalties or account restrictions. We reserve the right to adjust bonus eligibility if we suspect abuse.

Deposits and Withdrawals (as supported)

For deposit and withdrawal rules:

  • Read and agree to specific conditions for each payment method
  • Understand that deposits may not be immediately available for play
  • Allow processing times for all transactions
  • Comply with limits, restrictions, or verification requirements when withdrawing funds

Verification before Withdrawals

Withdrawal requests are subject to additional verification checks. We reserve the right to request documentation from users requesting significant withdrawals.

Processing and Review Procedures

All withdrawal requests will be reviewed by our customer support team for accuracy. Dispute resolutions may take up to 72 hours.

Responsible Gambling Expectations

You agree:

  • To gamble responsibly
  • Not to use Prive Casino as a source of income or for financial gains
  • To follow all responsible gaming guidelines set out in the UK's GamStop initiative (for users from eligible jurisdictions)

Self-Exclusion and Account Restrictions

If you need assistance with self-exclusion, contact us immediately. Self-exclusions are non-negotiable.

Game Fairness and RNG Systems

We maintain a fair and transparent operation using Random Number Generators to ensure random gameplay results. No individual game outcome can be predicted or controlled by the player.

Technical Interruptions or Voided Gameplay

In cases of technical difficulties, we reserve the right to suspend activity for short periods (max 72 hours). If this happens:

  • We will notify affected users as soon as possible
  • Offer restitution according to applicable rules and terms

Suspension or Closure of Accounts

We may at any time temporarily or permanently restrict access to your account due to non-compliance with our Terms & Conditions.

Intellectual Property and Platform Ownership

All intellectual property rights, including software, databases, content, designs, are owned by Prive Casino.

Limitation of Liability

Prive Casino will not be liable for losses resulting from:

  • Technical or system failures
  • Unforeseen circumstances beyond its control (i.e., natural disasters)
  • User actions that violate these Terms and Conditions

Modification of terms

We reserve the right to update, modify, suspend, or terminate any aspect of our service at any time.

Contact or Support Guidance

If you have questions about these terms or need assistance with your account:

  • Refer to our website FAQs
  • Contact us via email
  • Reach out through Live Chat support

Applicable Licensing or Regulatory Oversight where Relevant

By accessing Prive Casino, you agree to comply with all relevant laws and regulations.